Payment Policy for Flair Craft Citeino
Effective Date: January 8, 2025
At Flair Craft Citeino, we are committed to providing a secure and seamless shopping experience. This Payment Policy outlines the accepted payment methods and payment processing guidelines for purchases made on our website flaircraftciteino.com. By making a purchase, you agree to the terms and conditions outlined in this policy.
1. Accepted Payment Methods
We accept the following payment methods for transactions on our website:
Credit and Debit Cards: Visa, MasterCard, American Express, Discover
PayPal: Secure online payments via your PayPal account.
Apple Pay and Google Pay (when available): Convenient mobile payment options.
All payments are processed securely through trusted payment gateways to ensure the protection of your financial information.
2. Order Processing
Payment Authorization: Upon placing an order, the payment will be processed immediately, and we will verify your payment details before confirming the order. Once payment is authorized, your order will be processed for shipment.
Payment Confirmation: You will receive an order confirmation email that includes the details of your purchase and payment. This serves as acknowledgment that we have received your order, but it does not guarantee that the order will be fulfilled until payment is fully processed and cleared.
3. Currency and Pricing
All prices displayed on Flair Craft Citeino are in USD (United States Dollar) unless otherwise stated.
Taxes and Fees: Sales tax is calculated based on the shipping address and applicable state and local tax laws. The applicable tax will be displayed at checkout.
Please note that product prices may change from time to time, and we make every effort to keep them up to date. However, we reserve the right to change prices without prior notice.
4. Payment Security
We prioritize your security. All payment transactions on our website are processed through secure payment gateways using SSL encryption technology. This ensures that your payment information is transmitted safely and is protected from unauthorized access.
PCI Compliance: Our payment processing system complies with the Payment Card Industry Data Security Standards (PCI DSS), which ensures that your credit card information is stored and processed securely.
Fraud Prevention: To help prevent fraud, we may conduct additional verification checks for orders, especially for large or suspicious transactions. If we require additional verification, we will contact you via email or phone.
5. Payment Declines and Errors
In the event that your payment is declined or an error occurs during the transaction:
Payment Decline: If your credit card or payment method is declined, you will be notified during the checkout process. You can attempt to re-enter your payment details or use a different payment method to complete your purchase.
Payment Errors: If an error occurs in processing your payment, please contact our customer support team at info@flaircraftciteino.com or (505) 873-1016 for assistance. We will work with you to resolve any issues promptly.
6. Pre-Orders and Backorders
For pre-order items or products on backorder, payment is collected when you place your order, even though the item may not be shipped immediately. We will notify you as soon as the item is available for shipping.
Refunds for Pre-Orders: If an item becomes unavailable or is delayed, you will be given the option for a full refund or to wait for the item to restock. We will contact you to confirm your preferred course of action.
7. Payment for International Orders
For international customers, we accept payments in USD (U.S. Dollar), and international shipping rates may apply. You may also be responsible for any customs duties, taxes, or other import fees, which will be calculated and collected by your local customs office upon arrival of your order.
If your bank or payment provider charges foreign transaction fees or currency conversion fees, these are the responsibility of the customer.
8. Order Cancellation
If you wish to cancel your order after payment has been processed, please contact our customer service team as soon as possible. We will attempt to cancel your order before it is shipped. If your order has already been dispatched, you will need to follow our return process to receive a refund.
9. Refunds
Refunds Process: In the event of a return, order cancellation, or refund request, refunds will be processed to the original payment method used for the purchase. Refunds are typically processed within 5-7 business days of receiving the returned item or order cancellation.
Shipping Fees: Please note that shipping fees are non-refundable, unless the return is due to a product defect or shipping error on our part.
10. Contact Us
If you have any questions or issues regarding payments, please contact us:
Email: info@flaircraftciteino.com
Phone: (505) 873-1016
Address: 409 Dunes Ct SE #APT D, Albuquerque, New Mexico (NM), 87123, USA
Our customer service team is available to assist you with any inquiries regarding payment methods, order processing, or issues with transactions.
Thank you for shopping with Flair Craft Citeino! We value your business and strive to provide a secure, convenient, and satisfying shopping experience.